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Digsby using between 18-20% of processer at all times (vista 64bit)

#1 2008-04-23 00:33:05
Digsby using between 18-20% of processer at all times (vista 64bit)
slainbyte
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edit by chris: @all please see my post below:

P.S. sorry for hijacking this post

Just like the title says. Anyone else having this issue?

Because Digsby runs virtualized in vista 64 bit it looks as if explorer.exe is causing this the issue in task manager, but a quick check of process explorer reveals Digsby as the culprit.

to test get process explorer:

http://technet.microsoft.com/en-us/sysi … 96653.aspx

find Digsby (under explorer.exe) and suspend the process. When I do this, my CPU drops back between 0-1%. When I resume the process CPU heads back to 18-20%. Keep in mind this is while doing nothing with the program.

I use digsby to connect to:
AIM, Yahoo, MSN, Gtalk, 2 Gmail accounts, 1 yahoo accout, and one hotmail account. As well as myspace (not myspace IM) and facebook.

All settings are at the defaults for the program.

It seems this problem just started after the last update. Although I can't be sure.

Machine it is running on is:
Vista 64bit
AMD Athlon 64 X2 6400+ (3.2Ghz per core)
2 GB Ram



#2 2008-04-28 00:02:02
Re: Digsby using between 18-20% of processer at all times (vista 64bit)
pagusas
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Ive also been hit with this problem, though my ussuage is around 11%, though this is likely just from having a more powerful processor.  Hope it gets rectified in the next update.  I did not notice it before the last one.

Machine it is running on is:
Vista 64bit
Intel Core2Duo E6600 (Oc'd to 3.4Ghz)
4 GB Ram



#3 2008-04-28 07:40:18
Re: Digsby using between 18-20% of processer at all times (vista 64bit)
Patelski
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Digsby was using 99% cpu yesterday. It always uses alot of cpu. I'm back to using Windows Live Messenger now sad



#4 2008-04-28 19:12:05
Re: Digsby using between 18-20% of processer at all times (vista 64bit)
KoFFiE
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Patelski wrote:

Digsby was using 99% cpu yesterday. It always uses alot of cpu. I'm back to using Windows Live Messenger now sad

I got the same problem today at work, it hit 99% and a popup appeared to let it send info to you guys. I hope it sent smth usefull smile That was on win2k on a P4 2.4, so doesn't have anything to do with vista 64bit I think, on my vista 64bit it runs @ 0% constantly.


Last edited by KoFFiE (2008-04-28 19:13:43)


#5 2008-06-15 14:15:16
Re: Digsby using between 18-20% of processer at all times (vista 64bit)
accurrent
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Exact same issue, but on 32 bit, so it's clearly not just the virtualization.



#6 2008-06-15 16:22:17
Re: Digsby using between 18-20% of processer at all times (vista 64bit)
Geta-Ve
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I am running Digsby on a Vista 64b machine with a pretty low cpu/memory hit.

cpu never above 5 to 10
memory is usually never above 100 (currently at 67)



#7 2008-06-15 17:56:26
Re: Digsby using between 18-20% of processer at all times (vista 64bit)
mike
Digsby Developer
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From some tests we've done, it seems like the logging mechanism of the program is up to 10% of Digsby's overall processing requirements. Currently there is no way to disable this, but we will be disabling it (and offering options to enable) once we have most of the bugs worked out.


Patelski wrote:

Digsby was using 99% cpu yesterday. It always uses alot of cpu. I'm back to using Windows Live Messenger now sad

If you primarily use MSN, you should try Digsby out again. There was a bug in MSN (that's been fixed) that caused actions to result in the client being stuck in a busy-loop, using as much of the processor as it could get. If you also use Jabber with SSL/TLS (this includes GTalk), there is still a bug which can cause a similar busy-loop, but this is much less likely than the MSN bug. We're still working on that ;-)



#8 2008-08-05 23:36:46
Re: Digsby using between 18-20% of processer at all times (vista 64bit)
feek
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I just want to say I'm having the EXACT same issue. Vistax64, digsby causing explorer.exe to go up to around 20 percent. I guess this hasn't been fixed yet. Strange thing is that I don't think I've always had this problem, I'm pretty sure it's just a recent development.



#9 2008-08-07 20:52:42
Re: Digsby using between 18-20% of processer at all times (vista 64bit)
feek
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Anyone have solutions for this? I'm going to have to stop using digsby sad



#10 2008-08-08 00:31:43
Re: Digsby using between 18-20% of processer at all times (vista 64bit)
Aithne
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The next update will have this fixed, I believe.



#11 2008-08-08 00:38:35
Re: Digsby using between 18-20% of processer at all times (vista 64bit)
Dave
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Yeah, and there just might be some sort of pre-release tomorrow. smile



#12 2008-08-14 00:59:32
Re: Digsby using between 18-20% of processer at all times (vista 64bit)
nikeairj
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Just adding my post to raise awareness to this issue. I'm having the exact same problem, too.

Vista Ultimate 64-bit
4GB RAM
Intel Core 2 Duo E6750



#13 2008-08-14 13:04:29
Re: Digsby using between 18-20% of processer at all times (vista 64bit)
Parth
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nikeairj, did you try the alpha release?  http://forum.digsby.com/viewtopic.php?id=2116



#14 2008-08-14 14:01:32
Re: Digsby using between 18-20% of processer at all times (vista 64bit)
bwat47
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I am using the latest test build and it still does this for me.

Vista x64 Home Premium
4GB RAM
X2 5000+

This is the only thing stopping me from using digsby.


Last edited by bwat47 (2008-08-14 14:01:55)


#15 2008-08-14 18:25:49
Re: Digsby using between 18-20% of processer at all times (vista 64bit)
mike
Digsby Developer
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A lot of the random google searching i've been doing about this issue is mentioning things like indexing service, anti-virus, and other program features that monitor files on the hard drive. i'm still confident the cause is the continuous logging that digsby does; i've yet to see any evidence to the contrary, anyway.

here's a couple of the best links:
http://forums.microsoft.com/TechNet/Sho … ;SiteID=17
http://forum.utorrent.com/viewtopic.php?id=28138



#16 2008-08-14 19:05:00
Re: Digsby using between 18-20% of processer at all times (vista 64bit)
feek
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Could it be a problem specifically with Vista X64? I also have X64 Vista



#17 2008-08-14 19:07:41
Re: Digsby using between 18-20% of processer at all times (vista 64bit)
mike
Digsby Developer
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accurrent wrote:

Exact same issue, but on 32 bit, so it's clearly not just the virtualization.



#18 2008-08-14 20:27:57
Re: Digsby using between 18-20% of processer at all times (vista 64bit)
feek
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Oh. Well I really hope you guys can figure this out, I can't keep using it in it's current condition sad LMK if there's any info I can give that might help. I'm checking these forums a few times a day hoping for a fix.



#19 2008-08-18 10:17:11
Re: Digsby using between 18-20% of processer at all times (vista 64bit)
bwat47
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I reinstalled digsby and it seems to have stopped for now... It's been fine for two days. Odd, because it even happened to me between formats.



#20 2008-08-18 14:27:33
Re: Digsby using between 18-20% of processer at all times (vista 64bit)
bwat47
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damnit it started doing it again. It worked fine for a couple days then I played crysis for a whole (digsby was not even open) and now it has started again and even when I retard the pc and run digsby with no other apps open (no av or anything) it just keeps doing it.

EDIT: This bug officially got more bizarre. I can reporduce it by playing a game, after I exit the game digsby explorer.exe uses 10% of my cpu, no matter how long I wait it keeps using it.

Exiting digsby immediately stops the cpu usage

I can also stop the cpu usage by re-enabling the cursor shadow (it turns off when I play some games)

what the hell? I am at a loss of how that can possibly effect digsby but I tried it a couple of times and as soon as I enable the cursor shadow the cpu usage stops.

EDIT 2:

I can reproduce this, all I have to do is turn the cursor shadow off in the control panel, explroer.exe starts going with high cpu usage, turning it on it stops, I might even make a video, weird..


Last edited by bwat47 (2008-08-18 17:07:26)


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