Digsby using between 18-20% of processer at all times (vista 64bit)

bwat47 wrote:

I might even make a video, weird..

looks like you did, and then accidentally posted in the wrong topic. here's a link to your post

http://forum.digsby.com/viewtopic.php?pid=12056#p12056

haha yeah just noticed that, clicked the wrong tab
here we go again

I made a vid of it:
http://www.vimeo.com/1553414?pg=transco … ec=1553414

so can anyone else reproduce it the way I have in the video?

Last edited by bwat47 (2008-08-18 19:33:08)

Hi. Just registered here to say I have the exact same problem as everybody else here with Vista 64-bit. I don't know exact how much of the cpu it uses, but if I start Digsby, all windows starts to slow down when I move them around fast, I can't play any games because it's a hugh slow down, both in the games menus and in the game, everything moves in a steady slow motion

EDT: Saw that my explorer.exe goes from 01 to around 19 when I start Digsby

As soon as I exit Digsby, everything is back to normal.
I really love Digsby, have been using it for about a month now, but I really can't use it right now. But I would love to come back when the problem is fixed
Will keep an eye at the blog
Good luck guys, really appreciate your work!

Edt. Forgot to say write down my system if that will help.
Vista 64-bit Business
Service Pack 1
2CoreDuo E6550 - 2,33 ghz
4 Gb ram

Peace
//Kejlsn

Last edited by Kejlsn (2008-08-19 18:29:42)

Kejlsn, try what I did int he video in my post right above yours

(GO to the mouse settings and check the enable mouse chadow box)

Fixes it for me.

Last edited by bwat47 (2008-08-19 21:38:55)

Yeah, I just noticed tonight that after exiting a game is when Digsby starts to act up. One of the Digsby employees alerted me to the mouse cursor work around and it does indeed work for me as well.

So fucking weird

Hey bwat47, I checked out the tips but nothing special happend :S
The shadows is enable by default and the cpu goes wild no matter if the shadows is on/off. Sometimes the cpu is high, sometimes not, I can't see a clearly pattern why this is.

Have somebody made a thought about the graphic cards?
I use ati with latest drivers, I think I can see a connection between ati catalyst center and Digsby when it comes to play games, but I'm not sure.

Gaah, I hope the developers are well-informed about this issue?
Hope it is top priority til' next bug fix

I actually never noticed it until I upgraded to an AMD card a few weeks ago, so you may be onto something, Kejlsn

Oh wow. I just realized this also happens on my 32-bit Vista system, except I didn't realize until now because I always have pointer shadow enabled but something must have disabled it today (a game maybe?)
It's also closer to 50% usage on my system, but I'm only on a slightly overclocked Athlon XP 2700+.

Wilson, do you have vista service pack 1?

mike wrote:

Wilson, do you have vista service pack 1?

I do.

If everyone having this problem would kindly follow the steps below, I hope we can glean some commonalities.

1. Press Windows Key + R (or go to the Start/Windows menu search box)
2. type "dxdiag" (don't type the quotes)
3. click OK or press Enter
4. click "Save All Information..." (located at the bottom of the window)

It may take a while to collect information before a save dialog comes up.

5. Choose XML File from the "Save as Type" field
6. Save the file somewhere
7. Attach the above file to an email and send to chris@digsby.com

Thanks in advance for your help.

While enabling the pointer shadow works, some games (Crysis) will disable the pointer shadow when launching, causing the game to stutter badly if Digsby is running regardless if you have the mouse shadow checked or not.

Additionally, Crysis doesn't re-enable the mouse shadow when exiting the game, so you must remember to do it manually or have poor performance in Windows and other applications.

A real fix would be splendid

Just to confirm, I had the same thing happen today.  I'm running Vista 64-bit, and I noticed Digsby was taking up about 20% CPU after playing Fallout 3.  I went into the control panel, enabled the pointer shadow, and voila... digsby immediately started to behave.

i just sent the email you requested chris. hope it helps.

i got 32 bit vista and its happening too. doesnt noticeably slow anything down at all though when playing games.

2.0 ghz core 2 duo
3 gb ram
toshiba sateillite p200
nvidia geforce go 7600 256mb

Last edited by sdw3489 (2008-10-29 14:31:29)

is there any way out in (near) future

because i have to close digsby, when running some games which disable mouse shadow automatically

Aaron discovered last night that he can reproduce this on his computer, so I think he's bringing it in soon to do some testing.

Still getting this problem either way.. shadow on or off.   This is the reason why I'm not using Digsby atm.  Wish this could get fixed one way or the other.

I'm experiencing this issue. I even tried opening Digsby with no other apps open - the CPU usage will jump up to 40-50% every 10-30 seconds. This is very annoying when I'm trying to play games but want to leave some IM conversations open. >_<

System specs: 1.7 ghz Pentium 4 Single Core, 1gb RAM, Windows XP Professional 32-bit

I just registered just so I can let the devs know I'm having this issue as well, it's pretty bad on my machine that I can't even open up the menubar & change my preferences.

It just crashes bad and doesn't let me do much of anything else on my machine. I can't even open up Task Manager to see what it's doing, I have to log off & log back on. I've re-installed Digsby twice now and both times nothing has changed.

I would love to be able to use this app, which is why I'm providing feedback on something that's not even currently installed on my OS :-)

Thanks!

AMD 5000+ Black Edition
Vista Ultimate 64-Bit
4GB Ram

(Also sent dxdiag report to chris@digsby.com)

Like I said above, this is the only reason why I'm not using Digsby.   I really like it, but can't play video games when its on.  Hopefully the devs can find out why and fix the problem.