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Testers Needed for New Release!

#1 2008-08-08 20:10:34
Testers Needed for New Release!
steve
Digsby Developer
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*** This is a test build with bugs and it may crash.  The release will be pushed to everyone once we iron out the kinks. ***

If you have not seen the blog post announcing this test read that first: http://blog.digsby.com/?p=47

Check back here for updates. If there are bugs in the new release we will push auto-updates with fixes and post information here.

Instructions

1) Download and run the installer located here:
http://update.digsby.com/digsby_setup_r17908.exe

2) This will install the new release of Digsby.

3) Use it as you normally do to see if you run into any bugs or other technical issues that you did not previously have.

4) Let us know how it goes!

What to do if...

1) You Find a Bug: From the main menu, use "Help > Send Bug Report" to submit a diagnostic log. We will get back to you to get more information or to let you know when it's fixed. 

2) Digsby Crashes (with notice): If Digsby crashes and you get a dialog box asking whether you would like to send us a crash log, please click Yes. This will help us fix the issue right away.

3) Digsby Crashes (without notice): If Digsby crashes and you do not get a dialog box asking you to send us a crash log, please email the "digsby.log.csv" file to bugs@digsby.com and let us know that it happened.

You may have to click "Tools" > "Folder Options" to show hidden folders.

Windows XP:
C:\Documents and Settings\USERNAME\Local Settings\Application Data\Digsby\Logs

Windows Vista:
C:\Users\USERNAME\AppData\Local\Digsby\Logs

Edit (8/11/08, 8:00pm):

We just pushed an update (r16760) to all that are testing.  We are really close to fixing the issue that is causing most of the crashes but it didn't make it into today's update. The air conditioning in the office broke and we are up to 89 degrees so we're going to call it a night but we will hit the ground running tomorrow (A/C will be fixed at 7am) and are pretty sure the crash will be fixed by end of day. The following bugs fixed in this release are:
* Fixed a bug that prevented buddies from being added because list of accounts didn't update
* Fixed a bug that caused Digsby to get stuck in "Checking for Updates" for some users with proxy servers
* Fixed a memory leak in Facebook Chat that caused RAM to skyrocket when the connection was lost
* Fixed a bug that caused some Hotmail accounts to get stuck in "Connecting..."
* Fixed a memory leak when closing an IM window with multiple tabs

Edit (8/12/08, 8:00pm):
We just pushed an update (r16808) to all that are testing. Fixes include:
* Fixed a bug that was causing *most* of the crashes we have seen so far.  There might be a couple more crash causing issues which we are hunting down now.
* Fixed a bug that caused Digsby to get stuck in "Digsby needs to restart..." after an auto-update for those who never installed Digsby prior to this test build
* Installer no longer includes the Microsoft VC++ Redistributable (so no more temp files in C:\)
* Fixed a bug that prevented you from deleting Jabber accounts
* Fixed another bug that caused Hotmail accounts to get stuck in "Connecting..."
* Fixed a bug that caused conversation log searching to break
* Fixed a bug that caused Digsby to not exit if you had an IM window with multiple tabs open
* Fixed a GDI object leak in popups
* Shaved a few megs off the installer size

Edit (8/15/08, 2:30pm):
We just pushed an update (r16927) to all that are testing. Fixes include:
* Fixed numerous crash causing issues! Hopefully there will be far fewer crashes now but we are still hunting down a few that remain
* Temporarily bringing back the VC++ redistributable because our fix worked on Win2k/XP but not on Vista. It will not write files to C:\
* Fixed a bug that prevented the MSN HTTP method of connecting from working in some cases
* Fixed a bug with mislabeled RTF messages
* Fixed a bug that caused Gmail to get stuck in "Connecting..." after a network disruption
* Fixed a bug that caused Yahoo Protocol to say "Failed to Connect" when it should be "Authentication Error" because an invalid username was entered
* Fixed a bug that caused Yahoo Protocol to disconnect when you reject a file transfer
* Fixed a bug that caused no IM window to show if the sound which was suppose to play on incoming IM is missing
* Fixed a bug that broke SMS over AIM
* Very long nicknames now get cut off with a "..." instead of wrapping to multiple lines on themes where wrapping looks bad
* Some conversation themes that looked bad when maximized now look correct
* Crash reporter now confirms that the report has been sent

Edit (8/19/08, 11:10am):
We just pushed an update (r17003) to all that are testing. Fixes include:
* Fixed a crash that happened when you changed conversation themes
* Fixed a crash that happened when one thread tried to get to a file object that was just closed by another thread
* Fixed a crash that was caused by loading Flash incorrectly
* Added more diagnostic information to the crash log to help us hunt down the last ones!
* Fixed a bug that caused ICQ unicode status messages to show incorrectly
* Fixed a few bugs that caused MSN not to fall back to HTTP
* Fixed a bug that caused the input box in the IM window not to clear after a tab was dragged out into its own window and then dragged back in
* Added Yahoo Mail support for BTInternet Yahoo mail accounts
* Fixed a bug in deleting MSN buddies when signed in via HTTP
* Twitter rate limit and default update times now based on 100 requests per hour instead of 70
* Fixed a bug that caused problems with the IM window if emoticons were missing
* Fixed a bug that caused some Hotmail accounts not to work
* IM window correctly shows animated GIFs with short delays

Edit (8/20/08, 10:30am):
We just pushed an update (r17031) to all that are testing. Fixes include:
* Fixed two bugs that caused Digsby to crash when idle
* Fixed a bug that caused popups to freeze and Digsby to spin to 100% CPU usage before crashing
* Fixed a bug that caused the conversation area not to show when the system locale is set to Japanese
* Fixed a bug that caused MSN HTTP not to work over some HTTP proxy servers
* Fixed a bug that caused MSN not to sign off when you clicked "Disconnect"
* Fixed a bug that caused white backgrounds to show in some conversation themes with the AIM protocol
* Fixed a bug that caused font formatting to stop showing when talking to someone else using Digsby over the AIM protocol

Edit (8/22/08, 9:00pm):
We just pushed an update (r17139) to all that are testing. Fixes include:
* New option to disable emoticons in Preferences -> Conversations
* Google Talk contacts will show Google Talk service icons more often
* Digsby no longer requires the Microsoft Visual C++ redistributable
* Fixed a bug that caused MSN to send duplicate SMS messages
* Fixed a bug that caused the input area in the IM window to not remember its height
* Fixed an issue where some MSN messages from Pidgin wouldn't appear
* Fixed a bug that caused the IM window not to work if the conversation skins directory is missing
* Fixed a bug that caused popups to not fade out
* Fixed an error dealing with offline messages from mobile contacts in MSN
* Fixed an issue with authorizing contacts on Yahoo account
* Fixed a bug that caused Digsby to freeze when giving contacts a unicode nickname
* Fixed some more crashes smile

Edit (8/23/08, 12:00am):
We just pushed an update (r17142) to all that are testing. Fixes include:
* Fixed a bug that caused Digsby to get stuck updating if one of the files failed to download instead of just logging in with the current version
* Fixed a bug that caused Digsby to completely break after an auto-update. NOTE: You may get this when updating to r17142. If that happens, please download and run the r17142 installer.

Edit (8/25/08, 8:20pm):
We just pushed an update (r17185) to all that are testing. Fixes include:
* Added new diagnostic information to help us hunt down the rest of the crashes.  This will slow Digsby's performance for this build but it is temporary.
* Fixed a bug that caused file transfer request popups to fade out - they should stick until you take action
* Stronger default privacy settings to prevent IM spam. These can be changed in Preferences > Privacy
* Fixed a bug that caused the IM window to notify you that you have an unread IM from the wrong person
* Fixed a bug that caused endless Yahoo authrization requests to show every time you log in even if you already approved or denied them
* Fixed a bug that prevented MSN from falling back to HTTP in some cases
* Pressing "Enter" in the crash reporting dialog puts in a new line instead of sending the report

Edit (8/26/08, 8:00pm):
We just pushed an update (r17216) to all that are testing. Fixes include:
* Fixed several more crash causing bugs - thank you for the crash logs today!
* Fixed a bug that caused AIM/ICQ accounts to disconnect without realizing it
* Fixed a bug with spellchecking on computers with unicode Windows usernames
* Performance and functionality improvements for some HTTP operations, affecting favicons and MSN
* Fixed a bug with setting your Twitter status with unicode characters

Edit (8/26/08, 9:20pm):
We just pushed an update (r17225) to all that are testing. Fixes include:
* Fixed another crash!

Edit (8/27/08, 3:10pm):
We just pushed an update (r17257) to all that are testing. Fixes include:
* Fixed two more crash causing bugs
* Fixed a bug that caused HTML to appear in the IM window
* Fixed a bug that caused the login screen to open off screen if you go from multiple monitors to one
* Fixed a bug that caused merged contacts to split if they had Gtalk buddies

Edit (8/28/08, 7:30pm):
We just pushed an update (r17312) to all that are testing. Fixes include:
* Fixed another crash smile

Edit (8/29/08, 9:10pm):
We just pushed an update (r17348) to all that are testing. Fixes include:
* Added more diagnostic information to help us pinpoint the last few crashes. This may slow Digsby's performance but we will remove them as soon as the crashes are fixed
* Fixed a really bad memory leak that we introduced in the last build
* Fixed a bug that caused Google Talk to get stuck if there is an authentication error
* Fixed a bug that caused the CPU profiler to not inform you if Digsby CPU usage spins out of control
* Fixed a bug with rearranging accounts in the preferences window

Edit (8/30/08, 7:45pm):
We just pushed an update (r17358) to all that are testing. Fixes include:
* Fixed another commonly reported crash
* Fixed a pretty big memory leak
* Fixed two bugs related to the input box and typing multiline IMs

Edit (9/1/08, 7:30pm):
We just pushed an update (r17380) to all that are testing. Fixes include:
* Possible fix for another crash causing bug
* Fixed a bug that prevented the buddy authorization request dialog from showing
* Fixed another bug that was preventing CPU usage notifications from showing
* Input box now remembers your RTL preference (right click in input area to set)
* Added a preference to MSN accounts that lets you have the account always use HTTP instead of just fall back to it if the initial attempt fails
* Changed snipr.com link to a music.digsby.com link for the "Listening to" feature so that the link doesn't look like spam or a virus and also so that it advertises the Digsby brand
* Fixed a bug that prevented the "Refresh" links in the Twitter window from working

Edit (9/3/08, 5:15pm):
We just pushed an update (r17431) to all that are testing. Fixes include:
* Possible fix for one of the last commonly reported crashes (fingers crossed)
* Fixed a bug that caused an IM window to open when an ICQ buddy approves your auth request
* Added a new "Promote Digsby" status item so you can help spread the word smile

Edit (9/3/08, 11:30pm):
We just reverted back to r17380. We introduced a freeze that will be fixed in the morning for the next release.

Edit (9/8/08, 8:40pm):
We just pushed an update (r17522) to all that are testing. Fixes include:
* Fixed a bug that caused AIM to disconnect every now and then on some routers!
* Fixed a bug with sending emails from the IM window via Hotmail
* Fixed spell checking in the input box
* Fixed typing notifications
* Fixed a bug that prevented POP accounts from synchronizing when you are logged in from multiple locations at the same time
* Fixed a bug that caused Gtalk to get stuck when hitting "Cancel" while it is connecting
* Fixed a bug that caused HTML to appear in the IM window for ICQ > AIM conversations
* Alt + Left (or Right) now changes tabs in the IM window
* Fixed a bug that caused an IM window to open when an ICQ buddy approves your authorization request (from r17431)
* Added a new “Promote Digsby�  status item so you can help spread the word (from r17431)

Edit (9/8/08, 10:00pm):
We just pushed an update (r17525) to all that are testing. Fixes include:
* Quick fix for a caching bug we just introduced in the last build

Edit (9/12/08, 7:30pm):
We just pushed an update (r17581) to all that are testing. Fixes include:
* Fixed a crash when popups appear
* fixed a bug where the buddy list would become black if you had too many buddies
* Fixed spelling of "Encryption" in the Jabber account dialog
* Fixed a bug introduced in the previous build where status messages would be lost
* Fixed some gmail inbox actions
* Fixed launching the correct system default email client on Vista
* Fixed a bug when MSN messages wouldn't be sent if you immediately closed the window
* Fixed displaying some MSN mobile buddies' status
* Added a "Need Help?" link in the buddy list when you have no accounts

Edit (9/15/08, 11:40am): We just pushed an update (r17587) to all that are testing. Fixes include:
* Fixed the 'Listening to' status that was broken in the previous release.

Edit (9/15/08, 5:30pm): We just pushed an update (r17600) to all that are testing. Fixes include:
* Fixed some crashes

Edit (9/15/08, 8:10pm): We just pushed an update (r17607) to all that are testing. Fixes include:
* Fixed some more crashes, including the one encountered while adding a contact.

Edit (9/16/08, 3:20pm): We just pushed yet another update (r17616) to all who are testing. Fixes include:
* Fixed a crash when Digsby is idling.

Edit (9/16/08, 8:04pm): Getting close! We just pushed another update (r17621) to testers. Fixes include:
* Fixed a crash affecting some Jabber and Gmail connections
* Moved the applications affecting "Full screen application" mode from the Advanced page of Preferences to the Status page.

Edit (9/17/08, 10:40am): We just pushed another small update (r17624) to testers. Fixes include:
* Fixed a crash related to docking and window dragging.

Edit (9/17/08, 1:00pm): We just pushed another small update (r17639) to testers. Fixes include:
* A potential fix for the program freezing when Windows returns from 'hibernate' mode

Edit (9/19/08 4:55pm): We pushed another update (r17722) to testers. Fixes include:
* Fixed a crash when Digsby is idle

Edit (9/19/08 10:11pm): We pushed another update (r17740) to testers. Fixes include:
* Fixed a bug preventing some messages from being received introduced in the last update.

Edit (9/19/08 11:00pm): We pushed another update (r17745) to testers. Fixes include:
* Another idle crash fix.

Edit (9/22/08 6:45pm): We pushed another update (r17797) to testers. Fixes include:
* Another crash fix.

Edit (9/23/08 10:30pm): We pushed another update (r17892) to testers. Fixes include:
* Fixed another crash
* Fixed a bug that caused email previews not to show for POP/IMAP if the date was not sent by the server
* Possible fix for jumpy sliding of buddy list when set to auto-hide

Edit (9/24/08 1:20pm): We pushed another update (r17908) to testers. Fixes include:
* One last crash fix big_smile



#2 2008-08-08 20:12:37
Re: Testers Needed for New Release!
mike
Digsby Developer
Offline

 

BACK UP YOUR CUSTOMIZATIONS

Any emoticons, skins, sounds, conversation styles you've installed to the Digsby directory will be DELETED when you run the installer.

It's also not a terrible idea to install this test release to a different folder than your normal Digsby installation in case something goes terribly, horribly wrong and you need to IM someone.

Not that anything should go terribly, horribly wrong...



#3 2008-08-08 20:16:31
Re: Testers Needed for New Release!
AkujinD
Member
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Awesome.  Trying it out now.



#4 2008-08-08 20:25:16
Re: Testers Needed for New Release!
kernelRiot
Member
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I just installed it, can't wait!!



#5 2008-08-08 20:28:41
Re: Testers Needed for New Release!
Aithne
Super Power User
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Just installed it and already I'm impressed by the improved responsiveness of the client!  Loaded fine so far and will continue to test as usual!  So far, looking good guys!



#6 2008-08-08 20:30:23
Re: Testers Needed for New Release!
kernelRiot
Member
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When you guys talk about memory usage do you mean working set (physical memory) or virtual size?

I'm running Vista Business x64 w/ 4GB RAM and Digsby uses 170MB RAM virtual but has a working set of around 32MB.

Memory usage is not really a problem for me... but I just wanted to report in.

Also, what language is Digsby written in?



#7 2008-08-08 20:34:50
Re: Testers Needed for New Release!
Aaron
Digsby Developer
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kernelRiot wrote:

I'm running Vista Business x64 w/ 4GB RAM and Digsby uses 170MB RAM virtual but has a working set of around 32MB.

Wow, your virtual mem usage for Digsby shouldn't be anywhere near that high... Please submit a bug report including a summery of this issue and system information.




I'm the one that draws pretty pictures on the screen! (AKA a GUI Dev)
Digsbies.org is currently semi-functional, hopefully it will rise again! Stay tuned!
Talk to us on IRC: #digsby on irc.freenode.org
I has a twitter: @Brok3n_Halo
#8 2008-08-08 20:38:32
Re: Testers Needed for New Release!
Aithne
Super Power User
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How do you look up virtual?

I'm running at 14k atm for working memory I guess..?



#9 2008-08-08 20:39:02
Re: Testers Needed for New Release!
philipp_grunwald
Power User
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Great! Works like charm. Thanks a lot! Great work! smile


Last edited by philipp_grunwald (2008-08-08 20:39:17)



In use: digsby build 76, r26321
#10 2008-08-08 20:44:10
Re: Testers Needed for New Release!
kernelRiot
Member
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Aithne wrote:

How do you look up virtual?

I use SysInternals Process Explorer instead of Taskmanager.  You can download it here: http://technet.microsoft.com/en-us/sysi … 96653.aspx

If you doubleclick on the process in the main list it brings up a window with tabs.  Go to Performance and you can see the different stuff like Virtual, Working set, Peak working set, page faults, lots of stuff for this program.



#11 2008-08-08 20:45:04
Re: Testers Needed for New Release!
kernelRiot
Member
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Aaron wrote:

kernelRiot wrote:

I'm running Vista Business x64 w/ 4GB RAM and Digsby uses 170MB RAM virtual but has a working set of around 32MB.

Wow, your virtual mem usage for Digsby shouldn't be anywhere near that high... Please submit a bug report including a summery of this issue and system information.

I am submitting a bug report now.



#12 2008-08-08 20:46:35
Re: Testers Needed for New Release!
qutius
New member
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Running Server 2008, I'm unable to launch the new build. digsby.exe.log reports the following:

Traceback (most recent call last):
  File "Digsby.py", line 29, in <module>
  File "C:\Program Files\Digsby\lib\.\netextensions.pyo", line 16, in <module>
    c
  File "C:\Program Files\Digsby\lib\.\urllib.pyo", line 26, in <module>
   
  File "C:\Program Files\Digsby\lib\.\socket.pyo", line 45, in <module>
   
ImportError: DLL load failed: The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail.

And the Application event log shows the following error:
Activation context generation failed for "C:\Program Files\Digsby\lib\_socket.pyd".Error in manifest or policy file "C:\Program Files\Digsby\lib\Microsoft.VC90.CRT.MANIFEST" on line 12. The value "../msvcp90.dll" of attribute "name" in element "urn:schemas-microsoft-com:asm.v1^file" is invalid.


Last edited by qutius (2008-08-08 20:47:05)


#13 2008-08-08 20:48:31
Re: Testers Needed for New Release!
byronface
Member
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i am also having trouble launching the new build.

uninstalling and re-installing the previous version works..

but when installing the new build, nothing happens upon launch. digsby.exe.log reports:

Traceback (most recent call last):
  File "Digsby.py", line 29, in <module>
  File "C:\Program Files\Digsby\lib\.\netextensions.pyo", line 16, in <module>
    c
  File "C:\Program Files\Digsby\lib\.\urllib.pyo", line 26, in <module>
   
  File "C:\Program Files\Digsby\lib\.\socket.pyo", line 45, in <module>
   
ImportError: DLL load failed: The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail.

running vista x86. same with aero on or off.


Last edited by byronface (2008-08-08 20:49:25)


#14 2008-08-08 20:48:47
Re: Testers Needed for New Release!
steve
Digsby Developer
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@qutius that will be fixed in a few minutes.  We were trying to avoid having our installer run the installer for the Visual Studio redistributable. It didn't work as planned so we will be putting a new installer up shortly.



#15 2008-08-08 20:50:41
Re: Testers Needed for New Release!
Zero3K
Member
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Here's the statistics its giving me regarding Virtual Memory usage:

Virtual Memory
Private Bytes: 63,668 K
Peak Private Bytes: 63,748 K
Virtual Size: 188,748 K
Page Faults: 184,217
Page Fault Delta: 0



#16 2008-08-08 20:53:33
Re: Testers Needed for New Release!
mike
Digsby Developer
Offline

 

If Digsby isn't starting at all, like byronface and qutius are saying, you can run: http://update.digsby.com/vcredist_x86.exe

(you can also get the same file from microsoft at: http://www.microsoft.com/downloads/deta … laylang=en )

The new installer that includes this is up as well.



#17 2008-08-08 20:53:44
Re: Testers Needed for New Release!
qutius
New member
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You guys are fast!

Not having to deal with the redistributable would be nice...



#18 2008-08-08 20:54:30
Re: Testers Needed for New Release!
steve
Digsby Developer
Offline

 

@kernelRiot - Virtual memory is inaccurate.  It is how much the operating system is giving it but not how much is being used. Your bug report showed RAM usage in the 30's and a commit size (which includes items that have been paged out) of 56MB.



#19 2008-08-08 20:55:06
Re: Testers Needed for New Release!
steve
Digsby Developer
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@qutius: Agreed.  We will take another stab at it before we release.  For now we just want to get an installer up that works for everyone smile



#20 2008-08-08 20:56:16
Re: Testers Needed for New Release!
byronface
Member
Offline

 

thanks! cheers on the quickness. will supply a usage update as i feel fit!!



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