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Google talk connection problems

#21 2009-01-22 12:37:38
Re: Google talk connection problems
Umami
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POTENTIAL SOLUTION

I had not experienced the google authentication refused error until very recently (despite still connecting to my gmail without fuss), long after all the modifications digsby made to overcome blocked ports etc.

So this solution does not have to do with port/connectivity issues or similar.

HOWEVER, if you have all ports open and google keeps refusing authentication, it may be the case that your password is too weak / part of a dictionary of commonly used passwords that google will only accept if it's coming direct from their official client or via some specific protocol that digsby may not be using (i have no idea, just guessing as pidgin was still able to connect).

I opened a new google account with a common password and tried to login to googletalk with digsby; this lead to an authentication error. I then changed the password to something complex, and modified my digsby accordingly and it logged me in without problems.

My guess is that google have included this as a security feature in the past few months as I never had any problems connecting before (with a weak password).

If you are having blocked-port related issues then this will not help you, but otherwise, try it.


Last edited by Umami (2009-01-22 13:51:00)


#22 2009-01-30 16:38:03
Re: Google talk connection problems
scootah
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I've just applied Umami's potential solution to two accounts experiencing this issue that I know had weak passwords (I was meaning to change them anyway) and it's now resolved the issue.

Weak passwords seem to be the issues.



#23 2009-02-05 11:30:00
Re: Google talk connection problems
blindkid79
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I'm having the same problem, changed my password to a strong one, and it still didn't fix the problem...still getting the "authentication error" every time from google talk.



#24 2009-02-05 22:47:25
Re: Google talk connection problems
chris
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blindkid79 wrote:

I'm having the same problem, changed my password to a strong one, and it still didn't fix the problem...still getting the "authentication error" every time from google talk.

submit a bug report via the help menu.




closed topic w/ link == punBB doesn't have merge.
#25 2009-05-14 03:04:57
Re: Google talk connection problems
ripnix
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yesterday everything was fine, gtalk was working.
Today i get this error:
"Authentication Error: Authentication error condition: not-allowed"

i have tried to change the Port, but i get the same error.
i have to say that im at work and i go out trough a Proxy, which could filter some activities.

What to do next?
i have read some info that i would find more info regarding the problem, in the digsby logs... but i dont no exactly where they are ...

some help please



#26 2009-05-14 08:28:01
Re: Google talk connection problems
chris
Digsby Developer
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most likely something server-side.  Have you tried logging in to your google account (gmail, etc.) on the web?  Sometimes google has downtime for accounts.

also:

chris wrote:

submit a bug report via the help menu.




closed topic w/ link == punBB doesn't have merge.
#27 2009-09-05 14:12:44
Re: Google talk connection problems
webdany
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I had the same problem
simply in my gmail I go out of chat
now digsby can connect to gtalk

I tried and now seems ok   ^_^



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